Products are usually packed and shipped the next business day after an order is placed. However, we do recommend allowing 2 business days for your order to be packed just in case. Orders should arrive within five business days for most metro cities in Australia. We recommend allowing up to seven business days for deliveries to Darwin, Perth and rural areas.
** Please note, we are currently experiencing some delays with delivery due to the COVID-19 crisis.
Currently, we ship to Australia only. However, if you desperately want one of our products (we don’t blame you), get in touch and we’ll see what we are able to do.
For any products that are broken or damaged when you receive them, please contact us with your order number and images of the items and we will process a replacement for you.
Currently, we are not able to refund for change of mind.
If you do change your mind, we can offer you exchange within 14 days of purchase but please note you will need to cover the postage costs for the return items and the items you would like to exchange them for. Returned products will need to be unopened and undamaged. It’s always best to get in touch to organise an exchange so we can find the best solution for you.