Why can't I place on online order?
We are experiencing some technical difficulties with our online store and are working to fix this. Fingers crossed we are back up in the next few days!
What is the best way to get the most out of my candle?
There are care instructions located on the bottom of each candle for your reference. It's important that a lit candle is never left unattended and that it is kept in a safe place, away from draughts, and out of reach of children and pets. We recommended that you always trim the wick before use and that the lid is kept on between uses when the candle is not lit. We also recommend that the candle is left on for a few hours the first time you burn it to avoid the candle from creating a tunnel in the well to ensure you get the most burn time from your candle.
How long does it take for online deliveries to arrive?
Products are shipped the next business day and should arrive within five business days for most cities. We recommend to allow up to seven business days for deliveries to Darwin, Perth and rural areas.
Do you ship internationally?
We may be able to ship where you are. Send us a note via the 'Contact' page and we will get in touch to see if we can deliver to you.
Do you do custom orders?
We sure do - it's best to have a chat about whether we can provide what you are specifically after. Drop us a line via the 'Contact' page and we will get in touch.